Reports to: General Manager/Shift Leader
Maintains assigned section and tables in clean, sanitary condition. Works in conjunction with Servers & Bartenders to ensure outstanding guest service is constantly achieved.
- Clears, cleans and sanitizes tables completely and resets with clean linens, votive candles, glassware and any additional tabletop items needed.
- Cleans and sanitizes chair cushions.
- Picks up and returns dirty dishes, glassware and utensils to the dish room.
- Consistently communicates with Servers, Host and Management to ensure tables are turned efficiently.
- Polishes flatware.
- Reports any equipment malfunctions to management immediately.
- Serves water, coffee and soft drinks, refilling when needed.
- Works with servers to ensure proper guest service.
- Ensures dining room floors are clean free of debris.
- Retrieves orders from warehouse and restocks storeroom.
- Rotates stock to ensure proper rotation.
- Ensures all lost and found articles are immediately turned into Management.
- Runs/delivers food to assigned tables as needed; ability to carry full trays preferred.
- Maintains excellent knowledge of all menu items and plating standards.
- Works in a well-organized manner while maintaining a strong sense of urgency.
- Maintains an excellent knowledge of all table numbers and guest positions
- Assists with the cleanliness and restocking of all side stations.
- Assists with stocking equipment & supplies
- Performs other duties as required or assigned by Management.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
- High School Diploma or equivalent
- Previous Food and Beverage experience preferred
- Must be capable of following directions
- Excellent customer service and people skills
- Strong attention to detail
- High energy levels
- Ability to work in a team
- Excellent verbal communication
- Must possess good recall and memory
- Must be able to speak, read and write English
- While performing the duties of this job, the employee is frequently standing, walking, listening, and speaking.
- Frequently walking distances of 10 to 30 ft., between various areas of restaurant. Frequently walking distances up to 500 ft.
- Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting and balancing.
- Occasionally carrying, pushing, and pulling up to 75 lbs.
Work performed in climate-controlled environment with occasional hot and cold temperature changes. Employee will be required to stand on concrete floors, tiles/mats and walk on uneven or wet surfaces. Employee may be exposed to secondhand smoke and kitchen odors. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
